From USMC to UX
Jonathan Chin


Career Objectives

My career goal is to design and build experiences that make a difference in people’s lives.

Work Experience

Senior Associate, Member Experience - Team Rubicon USA
Feb 2018 - Present

  • Evaluate and design user experience of the volunteer management system
  • Conduct usability testing and interviews
  • Build data sets and data models for research and analysis
  • Create and maintain VMS content inventory and Information Architecture
  • Scope and manage integration of digital systems

Associate, Member Experience - Team Rubicon USA
Aug 2016 - Jan 2018
  • Define, wireframe, and lead all VMS projects
  • Research and identify improvements to member experiences, both on and off-line

Project Manager - SapientRazorfish
May 2015 – Jul 2016
  • Manage creative, SEO/SEM, and web development teams and ensure on-time delivery of web projects for clients inc. Target and Aesop
  • Conduct consumer research and form strategic insights for major digital transformation projects

Digital Producer - Oxygen Interactive Marketing
Mar 2014 – Apr 2015
  • Ensure the timely delivery and scope of web development projects
  • Design and wireframe web projects, including mobile applications and online games
  • Research and develop consumer insights, and conduct post-campaign data analysis & reports

Market Research Intern - Forethought Research
Oct 2013 – Dec 2013
  • Analyze data and develop consumer insights
  • Work with lead consultants to collect and transcribe data and propose strategic actions

Media Strategy Intern - Ikon Communications
Sep 2013 – Oct 2013
  • Conduct psychographic and persona research
  • Evaluate brand positioning for clients

Captain - United States Marine Corps
Aug 2008 – Aug 2012
  • Liaise and consult with clients and majority stakeholders on joint-military projects
  • Manage personnel, budget requirements, and implementation of multiple projects worth tens of millions of dollars
  • Ensure scope and delivery of projects and exercises meet the operational needs and demands of clients

Download Resume


Skills Graph by Lauren Christianson