Ten years ago, I was a former Marine officer "studying" for his MBA in Australia and working as an agency account executive. It took one suggestion from an engineer for me to embark on my design journey.
Today, I have a MS in Human Factors in Information Design (and that MBA) and am a Staff Product Designer at Kustomer. I not only know how to use the latest AI tools, but have been designing AI training and evaluation products for the last 5 years... yes, pre-ChatGPT.